hipping Policy

Last Updated: June 2026

Thank you for shopping with Crunch Jar USA. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after being placed.

During periods of high demand, holidays, product launches, or promotional events, processing times may be extended. If significant delays occur, we will make reasonable efforts to notify affected customers.

Orders are processed Monday through Friday, excluding public holidays.

Shipping Times

Estimated delivery times after dispatch are:

• Standard Shipping: 2–7 business days
• Expedited Shipping: Delivery times vary depending on the service selected at checkout

Shipping times are estimates only and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Order weight
• Package dimensions
• Delivery destination
• Selected shipping service

Any applicable shipping charges will be displayed before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.

Please allow up to 24 hours for tracking updates to appear after receiving your shipment notification.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Crunch Jar USA is not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses supplied by the customer.

If you notice an error in your shipping address, please contact us immediately. While we will attempt to assist, we cannot guarantee changes can be made once an order has entered fulfillment.

Lost, Stolen, or Delayed Packages

Once an order has been handed to the shipping carrier, delivery is under the carrier's control.

Crunch Jar USA is not responsible for:

• Lost packages after confirmed delivery
• Stolen packages
• Carrier delays
• Weather-related delays
• Service interruptions outside our control

If your package appears lost in transit, please contact us and we will assist in filing a carrier investigation where applicable.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and provide:

• Your order number
• Photos of the damaged product(s)
• Photos of the shipping packaging

We will review the claim and may provide a replacement, store credit, or refund at our discretion.

Shipping Restrictions

We currently ship within the United States.

We reserve the right to refuse shipment to certain locations where delivery is unavailable or restricted.

Delivery Estimates

Delivery dates provided at checkout are estimates only and should not be considered guaranteed delivery dates.

Crunch Jar USA shall not be liable for losses or damages resulting from delayed deliveries.

Contact Us

If you have any questions regarding shipping, please contact:

Crunch Jar USA
Email: support@crunchjar.com
Website: Crunch Jar USA

By placing an order with Crunch Jar USA, you acknowledge and agree to this Shipping Policy.